TFT Contact Information and Common Questions
Survival Pack and 5SecondSurvival.com customers: Member Login
Hours: 8 a.m. to 4 p.m. PST (Monday through Friday)
You may speak directly with our customer service representatives by calling us at 206-686-3469 or by sending us an email to firstname.lastname@example.org
You may also order TFT Group products by calling our 24-hour Toll-Free Order line: 888-234-2192 (this is for product ordering only).
If you have a hardcopy order form you may Fax it to (206) 686-3469
If you wish to return a TFT product, please Click Here for specific return instructions. Customer Service is notified of all returns and will promptly process your refund. You may receive a follow-up call. It is very important to us to understand the reason for the return and how we can continually improve our products and service. Do NOT send product returns to the Las Vegas address below. This only delays their handling.
If you are interested in Private or Group Training outside our regular class schedule, please contact Sarah McCutcheon at 206-780-8567 or email her at email@example.com
If you are interested in an affiliate relationship promoting TFT products Click Here for more information.
General comments about TFT? We want to hear your opinion.
What other top-priority self-defense concerns do you have right now? What other self defence products or training would you like to see? firstname.lastname@example.org Let us know here.
The TFT Group
7060 W. Warm Springs Road, STE 110
Las Vegas, NV 89113
Do NOT send product orders or product returns to the Las Vegas address. This only delays their handling. For fastest service, please send these directly to our warehouse under product returns above.